Responsible Gambling

Canplay Casino is committed to providing a safe and responsible gaming environment for all its players. We understand that gambling should be treated as entertainment, not a source of income. Our brand supports responsible play by promoting healthy gaming habits and complying with the regulations set by our licensing authority.

As a licensed online casino, we take our role in promoting safe gambling practices seriously. We want to ensure that our players have a positive experience while playing on our platform. If you or someone you know is struggling with problem gambling, please reach out to our support team for assistance.

What Is Responsible Gambling?

Responsible gambling means treating gambling as entertainment and not relying on it as a source of income. It also involves being aware of the potential risks associated with gambling and taking steps to minimize them.

Some warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

If you identify with any of these behaviors, it's essential to seek help and support.

Tools to Stay in Control

We offer various tools to help players stay in control:

• Deposit Limits: Set a limit on the amount you can deposit into your account.
• Wagering Limits: Limit the amount you can wager on individual games or sessions.
• Session Time Limits: Set a time limit for how long you can play during a session.
• Reality Checks: Receive reminders about your gaming activity and spending.
• Loss Limits: Set limits on the amount you can lose within a specific period.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from playing on our platform.

These tools are designed to help players maintain control over their gaming habits and prevent problem gambling.

How to Request Limits or Exclusion

To set limits or activate self-exclusion, please follow these steps:

1. Log in to your account and navigate to the 'Account Settings' section.
2. Look for the 'Responsible Gaming' tab and select the tool you want to use (e.g., Deposit Limits).
3. Set the desired limit according to our instructions.
4. Save your changes.

If you prefer, you can also contact our support team via live chat or email to request assistance with setting limits or self-exclusion.

Support for Problem Gambling

If you're struggling with problem gambling or know someone who is, please seek help from reputable organizations:

• GamCare
• BeGambleAware
• Gambling Therapy

Some signs that you might need support include:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life (e.g., relationships, work, or hobbies)

Don't hesitate to reach out for help if you identify with any of these behaviors.

Protecting Minors

Canplay Casino strictly prohibits underage gambling and takes measures to protect minors:

• We use age verification methods to ensure that players are at least 18 years old (or the minimum age required by your jurisdiction).
• We encourage parents to install parental control software on their devices to monitor and restrict access to online casinos.

Resources and Useful Links

For additional information, resources, or support, consider visiting:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Problem Gambling Helpline
• Self-assessment quizzes and tools (e.g., the GamCare self-test)

Remember that responsible gambling is a collective effort. We're here to support you in maintaining a healthy gaming experience.